Acceptable Use Policy

This Acceptable Use Policy ("AUP") defines the standards of conduct required when using novaxhq.com and any subdomains we operate, the submission channels on our website (including contact and discovery forms), and any Nova X services delivered under a separate engagement agreement.

This AUP should be read alongside our Terms of Use, Privacy Policy, and Security Practices.

1. Purpose and Scope

This AUP applies to all visitors to the Website, individuals who submit inquiries or discovery briefs, clients and authorized users who access Nova X services under an engagement agreement, and third parties acting on behalf of the above.

Where you access Nova X services under a formal engagement agreement, that agreement governs the specific services delivered. This AUP applies alongside that agreement and is not replaced by it.

2. General Standard

You agree to use the Website and any Nova X services lawfully, honestly, and in a manner consistent with this AUP, our Terms of Use, and all applicable Nigerian and international law. You are responsible for ensuring that anyone who accesses our Website or services through your account, device, or organization complies with this AUP.

3. Prohibited Activities

The activities below are prohibited. This list is illustrative and not exhaustive; conduct that violates the spirit of this policy may be treated as a violation even if not explicitly listed.

3.1 Unauthorized access and system interference

• Attempting to gain unauthorized access to any system, server, account, database, or data connected to Nova X Solutions.
• Exploiting vulnerabilities in the Website or any Nova X system for any purpose other than responsible disclosure under our Security Practices.
• Bypassing, disabling, or circumventing authentication, authorization, rate limiting, or other security controls.
• Intercepting, monitoring, or modifying network traffic to or from our systems without authorization.
• Framing, mirroring, or embedding the Website or any part of it in another platform without prior written permission.

3.2 Harmful code and attacks

• Introducing or transmitting malware, ransomware, spyware, viruses, trojans, worms, or any other malicious code.
• Conducting or facilitating denial-of-service (DoS/DDoS) attacks.
• Submitting high-volume automated requests that place unreasonable load on our infrastructure or degrade service for other users.
• Conducting port scanning, network enumeration, or vulnerability scanning against systems we operate without explicit prior authorization.

3.3 Fraudulent and deceptive conduct

• Submitting false, misleading, or fraudulent information through any form or submission channel.
• Impersonating Nova X Solutions, its directors, employees, or contractors, or any other person or organization.
• Misrepresenting identity, authority, or organizational affiliation in communications with us.
• Using the Website or our services in furtherance of fraud, scams, or schemes that harm third parties.

3.4 Data harvesting and privacy violations

• Scraping, crawling, or extracting personal data, contact information, or content from the Website through automated means without prior written consent.
• Harvesting email addresses, names, or other personal data from the Website for any purpose.
• Using information obtained from the Website to build datasets, train machine learning models, or populate third-party databases without express written authorization.
• Processing personal data obtained through our Website in a manner inconsistent with the Nigeria Data Protection Act 2023.

3.5 Intellectual property and confidentiality

• Copying, reproducing, distributing, or creating derivative works from Website content, branding, or materials without prior written permission.
• Using Nova X trademarks, logos, or brand assets without authorization.
• Disclosing, distributing, or misusing confidential information received in the course of an engagement with Nova X Solutions.
• Submitting content through our Website that infringes the intellectual property rights of any third party.

3.6 Harmful and unlawful content

• Using the Website or submission channels to transmit content that is defamatory, harassing, threatening, abusive, or discriminatory.
• Transmitting unsolicited commercial messages (spam) through any form or channel on the Website.
• Using the Website to facilitate any activity unlawful under Nigerian law or the law of any applicable jurisdiction.
• Using the Website or our services in a way that could expose Nova X Solutions to legal liability or regulatory sanction.

3.7 Service integrity

• Reselling, sublicensing, or providing access to Nova X services to third parties without prior written authorization.
• Reverse engineering, decompiling, or disassembling systems delivered by Nova X Solutions, except where expressly permitted by applicable law.
• Interfering with the legitimate use of the Website or our services by other users or clients.
• Using our services to develop competing products or services without prior written consent.

4. Client-Specific Obligations

Clients who engage Nova X Solutions under a formal service agreement have additional obligations, including using delivered systems only for the purposes defined in the engagement agreement, ensuring authorized users comply with this AUP, and notifying Nova X Solutions promptly if they become aware of security incidents or misuse involving a system we have built or operate.

5. Reporting Violations

To report an AUP violation, email info@novaxhq.com with the subject line [AUP Report] — Brief Description. Include relevant URL(s), forms, or system details and any supporting evidence you are able to provide.

To report a security vulnerability specifically, follow the process described in our Security Practices page.

6. Enforcement

Nova X Solutions may take action in response to confirmed or suspected violations, including blocking specific IP addresses or traffic sources, restricting access to the Website or submission channels, and preserving or disclosing information to law enforcement or regulators where required by law or necessary to protect our systems, clients, or users.

Appeals

If you believe your access has been restricted in error, contact info@novaxhq.com with the subject line [AUP Appeal] — Brief Description. We will review and respond within 5 business days.

7. Governing Law

This AUP is governed by the laws of the Federal Republic of Nigeria. Any dispute arising from or related to this AUP is subject to the exclusive jurisdiction of the courts of the Federal Capital Territory, Abuja, Nigeria, consistent with our Terms of Use.

8. Changes to This Policy

We may update this AUP to reflect changes in our services, threat landscape, or legal obligations. The effective date above reflects the most recent version. Continued use of the Website or our services after an update constitutes acceptance of the revised AUP.

9. Contact

Nova X Solutions Limited
Email: info@novaxhq.com
Website: novaxhq.com
Location: Abuja, FCT, Nigeria